Skip the drive and the waiting room and be seen sooner with telehealth
When a slight tickle rapidly escalated to serious pain, an online doctor’s appointment saved a trip to Florida for one South Dakota family. Using an online telehealth service covered by their insurance, the family’s teenager received care quickly – and right from the family’s hotel room using a cell phone!
“This was the first time we ever used this option, and we won’t hesitate to use it again if needed,” the mother said. “It was convenient, affordable, and effective. The only way it could have been better was if we could have found a pharmacy that delivered.”
Fortunately, you don’t have to be on vacation to receive similar care. In fact, you can get health care right at home using your Golden West service for telehealth.
What is telehealth?
Telehealth uses your computer, tablet, or smartphone to connect with doctors, nurses, or other medical professionals over the internet. While it may sound complicated, video chatting with a provider is usually just a few clicks away. Instead of unnecessary travel time followed by time spent in a waiting room, you can get answers to medical concerns or follow-up appointments quickly.
Be sure to check your insurance policy to see if telehealth/virtual visits are covered and for service options beyond your regular healthcare providers.
What is telehealth good for?
Telehealth can be used for everything from checking if you need immediate medical care for an injury or illness to making sure that unusual mole isn’t something to worry about, and everything in between.
Here are some common uses of telehealth:
- Early concerns and screening. For example, if you become dizzy or notice a change in your vision, a doctor could be on call to speak with to let you know how to proceed.
- Chronic care management. For conditions like diabetes, high blood pressure, or heart concerns, telehealth makes it easier to receive regular follow-up care without multiple trips to the doctor’s office.
- Preventing illness spread. Virtual visits reduce the risk of catching or spreading things like the flu with less coughing in the waiting room.
- Convenience and comfort. You don’t have to drive long distances or leave the ranch or farm for a simple appointment. You can speak with your provider from your favorite chair.
How do I prepare for telehealth?
When using telehealth, you’ll need a computer, tablet, or smartphone with a working microphone, a way to play sound, and usually a camera (for video chats). Before the visit, make sure to write down any questions you may have for your physician.
If you have more questions or need more information on telehealth with more resources, you can visit telehealth.hhs.gov. With a fast, reliable connection, your next appointment could be just a few clicks away.
Sources: Johns Hopkins Medicine, Department of Health and Human Services
